Terms & Conditions

Please ensure that you understand and agree to the following terms and conditions before proceeding with your order.

All prices displayed are in British Pounds (sterling) and are inclusive of 20% VAT unless they are deemed a VAT free item.

Products will be purchased by completing the online order process and the submission of credit/debit card details via a secure server. Orders will be confirmed via a confirmation email sent to the address used at the time of ordering. It will not include any card numbers or details. Receipt of this confirmation email confirms that your order has been received and acknowledged.

Payments may be made using Visa, Mastercard, American Express, Maestro, Delta and Solo Credit/Debit cards.

Abraxas Cookshop Loyalty Discount Card - Expired Scheme.

  1. Spend £50.00 or more in a single transaction at any Abraxas Cookshop Store and receive a Discount Loyalty Card which entitles you to 10% off all full priced items for 12 months.
  2. The discount does not apply to any items in the qualifying sale of £50.00 or more.
  3. This card and discount is not valid on any sale items, existing or future promotions or store special offers. If you are unsure whether you can use the Abraxas Cookshop Loyalty Card please ask a member of staff at your local branch.
  4. The Abraxas Cookshop Loyalty Discount Card currently can not be issued to online purchases of £50.00 or over and the discount can not be redeemed online. This card is only valid in Abraxas Cookshop bricks and mortar stores.
  5. The Abraxas Cookshop Loyalty Discount card is not valid in any other companies associated with The Abraxas Cookshop Family Partnership including but not limited Dressage & Dressage Country Clothing, The Garden Room and Food for Thought.
  6. Only 1 card will be issued with any qualifying sale.
  7. The discount can only be redeemed by the signatory holder and is not transferable to other persons or their purchases.
  8. The card must be presented at point of payment and must in date for the discount to be redeemed. We do not keep your details, discount will not be applied if you don't present your card.
  9. The card must be presented BEFORE any goods are paid for. The discount can not be applied once the goods have been paid for at a later date.
  10. The Abraxas Cookshop Loyalty Discount Card can be renewed within one month of the expiry date if it is presented to a staff member so long as the Loyalty Discount Scheme is still valid and we have the cards in print.
  11. We reserve the right to change any of the terms and conditions and to remove the card from any persons who break the terms and conditions of the card.
  12. Any NHS staff and 'Blue Light' Services can receive a Loyalty Discount Card by showing their relevant ID to any Abraxas Cookshop staff member. The same terms and conditions apply and the card must be renewed each year.
  13. We ask for your name, email address and signature in line with GDPR Regulation. See the section: 'What we do with information we gather' within our Privacy Policy for further details

This is a thank you to all our customers who have support Abraxas Cookshop over the years, if you have any questions please email us - online@abraxascookshop.com. [Policy Updated: 10/09/2019]

Age Restricted Items

There may be products on our website that cannot be sold to persons under the age of 18 in accordance with the 1996 Offensive Weapons Act, section 6.


The below Terms & Conditions apply to any competitions that Abraxas Cookshop have previously ran, or may run in the future. All interested parties are bound by these Terms & Conditions when entering the competition.

1. The promoter is: Abraxas Cookshop LLP  (Company Registration No:- OC302708)

2. Employees of Abraxas or their family members or anyone else connected in any way with the competition or helping to set up the competition shall not be permitted to enter the competition.

3. There is no entry fee and no purchase necessary to enter this competition.

4. Route to entry for the competition and details of how to enter are via http://www.abraxascookshop.com/competition

5. Please note, all competition entries must be received before the advertised closing date. After this date no further entries to the competition will be permitted. The closing dates for all competitions will be listed on/in any advertisement for the competition in question.

6. No responsibility can be accepted for entries not received for whatever reason.

7. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control.

8. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.

9. No cash alternative to the prizes will be offered. The prize is not transferable. The prize is subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.

10. Winners will be chosen at random from all entries received and verified by Promoter and or its agents.

11. The winner will be notified by email/telephone /or letter within 28 days of the closing date. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

12. The promoter will notify the winner of when and where the prize can be collected.

13. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

14. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

15. The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.

16. The winner agrees to the use of his/her name and image in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

17. The winner’s name will be available 28 days after closing date by sending a stamped self-addressed envelope to the following address:

Abraxas Cookshop 

Top Floor, Barn Arcade 
Heart Of The Shires Shopping Village 


18. Entry into the competition will be deemed as acceptance of these terms and conditions.

19. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to Abraxas Cookshop and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at http://www.abraxascookshop.com/privacy-policy.

 20. Only one entry per person is permitted. Multiple entries will be discounted.


Please see our Returns Policy page for details on how to return any purchases or Faulty Goods purchased through our website.


Most manufacturers offer a warranty period. If a product fails due to faulty materials or workmanship please let us know at the earliest opportunity.

WEEE Regulations

Electric and Electronic equipment that was made after 13 August 2005 should display a crossed-out wheelie bin symbol on the packaging in order that they are disposed of and recycled separately from normal household waste. WEEE legislation aims to make manufacturers pay for the collection, treatment and disposal of waste electrical equipment. Recycling reduces the environmental and health risks associated with sending electrical goods to landfill sites.

We are therefore obliged under this legislation to offer our customers free take back of their WEEE on a like-for-like basis when they buy a new electrical or electronic product from us. Customers are obliged to return their like-for-like WEEE electric or electronic product to us within 28 days of purchasing their new item.

It is very important to us that you are satisfied with our goods and service. Please do not hesitate to contact us if there are any issues relating to goods and service you wish to discuss.

Company Registration No:- OC302708

VAT Number: GB688122121

Abraxas Cookshop LLP


Please see our Delivery Information page, for details on our Delivery Policy, Postage & Packaging options, and further delivery information.

We will make every effort to ensure that the products featured on our website are in stock so that orders can be processed and dispatched quickly and efficiently. We will endeavour to contact you as quickly as possible if a product is out of stock or unavailable.

You are very welcome to contact us to get a confirmed delivery date before placing you order and we will do our very best to help you. Delivery charges will be displayed prior to completion of your order.


Please see our Privacy Information page, for details on our privacy policy and how we protect your data. This privacy notice sets out how Abraxas (UK) LLP, Abraxas Cookshop Ltd and Abraxas Cookshop (Northampton) Ltd uses and protects any information that you may give when using our website.