Orders placed before 12pm on the 17th of December 2021 will be sent on guaranteed delivery service to get you before Christmas. We will continue to pick, pack and dispatch orders placed after this time but we can't guarantee delivery before the 24th of December. Our online team will be dispatching parcels up to the 24th of December. We will resume this service on the 29th & 30th of December and orders will be process in chronological order. Your order may be processed on return to normal business on the 4th of January 2022 depending on the date your order was placed and demand of services.
Orders placed between the 23rd of December and the 3rd of January will have a 7 working day lead time but we'll get through them as quickly as we can!
Thank you for your support, Merry Christmas and Happy New Year from all of us at Abraxas Cookshop!
All stores will we reopening on the 12th of April 2021, in-line with the Government advice, find normal opening hours listed on the Our Shops section of our website.
If you can't find what you are looking for on our website or in-store please email us - firstname.lastname@example.org - and we'll do our best to help!.
REGULAR DELIVERY INFORMATION
Abraxas offer FREE standard delivery on all orders over £45 (UK Mainland only).
We will make every effort to ensure that the products featured on our website are in stock so that orders can be processed and dispatched quickly and efficiently. We will endeavour to contact you as quickly as possible if a product is out of stock or unavailable. Having contacted you there are three options available:
Shipping of certain specialist items may take slightly longer. We will contact you and await instruction in this instance.
You are very welcome to contact us to get a confirmed delivery date before placing you order and we will do our very best to help you. Delivery charges will be displayed prior to completion of your order.
Our Delivery Options:
Our Delivery Exceptions:
Our delivery charge outside UK Mainland i.e. the Channel Islands, Scottish Islands and Northern Ireland is £14.95.
We are able to deliver to most areas in the UK and Northern Ireland but sometimes it may not always be possible for us to deliver certain products to these areas. Please do not hesitate to contact us in this instance where we will do our very best to offer an alternative solution.
We are sorry that we are unable to accept orders outside the UK.
Further Delivery Information
We use specified carriers who deliver Monday to Friday between 7.30am and 6pm, though times may vary.
If there is no-one in when we deliver, each time an attempt is made, our courier will leave a card at the delivery address confirming they have tried to deliver. Please follow the instructions on the card to rearrange delivery or collect your order.
We reserve the right not to deliver an order if we believe the address is not secure. If this affects your order we will contact you as soon as possible by email or telephone.
All orders with a medium or high risk fraud alert are automatically cancelled and refunded. We will email you to inform you of this and give another option to place your order. This policy is to protect our business and customers.
Please Contact us … If you have any questions, please do not hesitate to call us on 01327 341080, 10.00 am – 5.00pm each day or email us at email@example.com where we will do our very best to help and advise you. We look forward to hearing from you.