Privacy Policy

 

This privacy policy sets out how Abraxas (UK) LLP, Abraxas Cookshop Ltd and Abraxas Cookshop (Northampton) Ltd uses and protects any information that you may give when using our website.

Abraxas is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our website, you can be assured that it will only be used in accordance with this privacy statement.

Abraxas may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy has been effective from 05.12.2011 and was recently updated on 05.05.2018.

Your security is important to us

When making purchases from Abraxas Cookshop, your payments are processed using a Secure Server. This means that any information you send is encrypted using an SSL certificate and cannot be examined or modified by third parties. You can tell whether a page is secure as `https’ will replace `http’ in your browser address window. A small padlock will also appear in the top or bottom bar of your browser window.

What we collect

We may collect the following information:

  • Name and job title
  • Contact information, including mobile and landline telephone numbers
  • Demographic information such as postcodes, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send you promotional emails about new products or other information we think you may find interesting using the email address your have provided but only with your express permission

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and in written form from our shop floor.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict or cancel the collection or use of your personal information with immediate effect by emailing online@abraxacookshop.com

We will not sell, distribute or lease your personal information to third parties.

If you believe the information we hold about you is incorrect or incomplete please write to us at Abraxas (UK) LLP, Heart of The Shires Shopping Village, A5 Watling Street, Nr Weedon, Daventry, Northants NN7 4LB or email us at online@abraxascookshop.com as soon as possible.

We will promptly correct any information found to be incorrect.

Abraxas In-Store Discount Card Terms & Conditions

To receive an Abraxas Loyalty Discount Card, spend £50.00 in one transaction (currently in-store only) which will then entitle you to 10% off your next purchase, and any future purchases within the period of one full year from the date of issue. We will ask for your email address to send you notifications of special promotions or articles we think you may find interesting. This facility will only be utilised with your express permission by completing and signing a form which is available on the shop floor. Once recorded electronically, the paperwork containing your personal details will be destroyed.

The Abraxas Loyalty Discount Card may not be used against goods that are already discounted or on special promotion.

Your card must be presented at each transaction to receive the discount.

We are sorry that we cannot replace cards that have been lost or stolen.

Abraxas reserves the right to change the terms and conditions of the Abraxas Loyalty Discount card if deemed necessary.