Le Creuset offers a 10-year guarantee on its stoneware products.
The guarantee applies from the date of purchase of the original owner, whether a self-purchase or received as a gift.
The guarantee covers faulty workmanship and/or materials when the product is used in normal, domestic conditions and in accordance with the care and use instructions provided. It does not cover normal wear and tear, commercial use or misuse of the product.
To claim under this guarantee, return it, with proof of purchase, to the retailer from which it was purchased.
Defective cookware will be repaired or, if repair is not possible, replaced free of charge with a similar product or one of equivalent value if the original product is no longer in production. Please note that in the case of a set, only the faulty item will be replaced.